Rules for Coins, VIP, and Paid Unlocking
By purchasing coins, subscribing to VIP, unlocking paid episodes, restoring purchases, or otherwise using FlashDrama recharge services, you agree to this Recharge Agreement and any applicable platform billing rules.
1. Scope of Paid Services
- Virtual coin purchases used to unlock eligible episodes or other premium content
- VIP or membership plan purchases granting in-app privileges and premium viewing access
- Apple in-app purchases and associated restoration workflows where supported
- Server-side payment verification, anti-fraud checks, and entitlement synchronization
2. Nature of Virtual Goods
- Coins, unlocks, memberships, and other digital entitlements are virtual items or services for use only within FlashDrama.
- They do not represent stored cash value, deposits, transferable credits, or redeemable property rights unless required by applicable law.
- Except where law mandates otherwise, they are non-transferable, non-exchangeable, non-redeemable for cash, and non-refundable once validly delivered or consumed.
3. Pricing and Billing
- Displayed prices may vary by region, platform, currency, applicable tax treatment, billing provider, promotional campaign, or storefront rules.
- On iOS, Apple may control price tiers, taxes, payment methods, billing timing, subscription management, and related refund handling.
- We may update package design, benefit structure, coin quantity, membership duration, or pricing at any time without retroactively changing completed, validated orders.
4. Apple In-App Purchases
- Eligible iOS digital purchases are offered through Apple’s in-app purchase system where required.
- Your purchase is subject to Apple account approval, payment validity, and Apple platform rules.
- We may verify Apple receipts or transaction status before granting coins, memberships, or premium entitlements.
- If a transaction is canceled, reversed, refunded, invalid, duplicated, or flagged as fraudulent, the related entitlement may be denied, reversed, or removed.
5. Membership and Subscription Access
- VIP plans may include premium viewing privileges, reduced unlock friction, access to certain locked episodes, or other product-defined benefits described at purchase time.
- Where auto-renewing subscriptions are offered, they are managed through the relevant billing platform account settings, including Apple where applicable.
- If you do not wish a subscription to renew, you must turn off auto-renewal through the applicable platform account settings before the platform’s renewal cutoff.
6. Coin Consumption and Episode Unlocking
- Coins may be deducted when you unlock paid episodes or other eligible digital access points.
- The required coin amount for a given episode or feature will be shown in the app and may vary by title, episode, campaign, or product configuration.
- Once a coin-based unlock is completed and delivered, the deduction is normally final except where a system error, duplicate charge, or mandatory legal exception applies.
7. Restoration of Purchases
- Where supported, iOS users may use a Restore Purchases function to recover eligible non-consumable or subscription-related entitlements associated with the same Apple account.
- Restoration does not create a new purchase and may not apply to coins or consumable items that have already been consumed, unless platform rules or law require otherwise.
- Successful restoration depends on platform records, transaction validity, product type, account consistency, and our verification logic.
8. Failed Orders and Delayed Delivery
- Network interruption, storefront delay, account inconsistency, fraud review, or receipt validation delay may affect the timing of entitlement delivery.
- If your purchase appears successful but benefits do not appear, contact support and provide available order numbers, screenshots, timestamps, account identifiers, or receipt information.
- We reserve the right to deny unsupported claims that cannot be reasonably verified.
9. Refund Rules
- Apple-billed purchases are subject to Apple’s refund rules and processes.
- If you request a refund for an Apple in-app purchase, you may need to submit the request directly to Apple through Apple’s official channels.
- Except where legally required, we do not provide cash refunds for consumed coins, partially used memberships, delivered unlocks, bonus grants, or entitlements already applied.
- If a refund or charge reversal is granted by the billing platform, associated coins, access rights, or membership benefits may be adjusted, removed, or suspended.
Fraudulent payment behavior, repeated abusive refund attempts, unauthorized payment methods, fake restoration claims, or chargeback manipulation may result in account suspension, entitlement removal, service restriction, or further action permitted by law.
10. No Transfer, Resale, or Cash Redemption
- Coins, unlock rights, memberships, and account entitlements may not be sold, traded, transferred, gifted, pledged, or redeemed for cash outside the app unless explicitly permitted in writing.
- Unauthorized off-platform trading or monetization may result in immediate restrictions, reversals, or termination of service access.
11. Promotions and Bonus Offers
- We may offer limited-time promotions, bonus coins, seasonal VIP offers, sign-in rewards, or discount activities.
- Promotional benefits may be subject to expiration, account limits, platform availability, region restrictions, and anti-abuse conditions.
- We reserve the right to modify, suspend, or cancel promotions at any time, subject to applicable law.
12. Account Deletion and Purchase Records
- Deleting an account may affect entitlement visibility, local history continuity, favorites, and support convenience.
- Certain purchase and compliance records may still be retained for legal, accounting, fraud prevention, or platform reconciliation purposes.
- Future restoration, where supported, depends on platform capabilities, product type, and valid purchase verification.
13. Support for Billing Problems
For recharge problems, duplicate billing concerns, delayed entitlements, or purchase restoration issues, contact:
Email: flashdrama@flashdrama.com
Please include, where available:
- Your FlashDrama user ID
- Device platform and app version
- Approximate purchase time
- Order number or transaction identifier
- Screenshots or receipt details relevant to the issue
14. Agreement Updates
We may update this Recharge Agreement to reflect changes in law, billing channels, Apple platform rules, service design, fraud prevention standards, or business operations. Updated versions become effective on the date indicated in the revised agreement or accompanying notice.