How FlashDrama Handles Personal Information
We value transparency and user trust. This Privacy Policy applies to FlashDrama mobile applications, related web services, account services, payment verification processes, customer support channels, and any associated product features unless a separate notice is provided.
1. Information We Collect
- Account information: guest ID, user ID, Apple Sign In token identifiers, nickname, avatar, and account settings.
- Contact information: email address or support contact details if you provide them during support or account management.
- Device and technical information: device model, operating system, app version, device language, network type, app instance identifier, diagnostics, crash logs, and performance logs.
- Usage information: watch history, favorites, episode progress, click behavior, search keywords, ranking interactions, and content engagement patterns.
- Transaction information: recharge records, order numbers, membership purchases, coin purchases, receipt validation status, and purchase restoration records.
- Security information: abnormal access patterns, anti-fraud markers, risk signals, and login integrity records used to protect service safety.
2. How We Collect Information
- Directly from you when you register, log in, edit settings, contact support, make a purchase, or request account deletion.
- Automatically when you interact with the app, including viewing, playback, content navigation, purchase flows, and device-level diagnostic reporting.
- From authorized third parties, such as Apple sign-in services, Apple billing infrastructure, analytics partners, fraud-prevention vendors, and support systems where legally permitted.
3. Why We Use Your Information
- To authenticate your account and provide guest login or Apple login services.
- To save watch progress, favorites, language settings, playback preferences, and account continuity.
- To process transactions, verify receipts, restore purchases where supported, and apply membership or coin entitlements.
- To recommend dramas, optimize content ranking, improve app usability, and personalize your viewing experience.
- To detect fraud, prevent abuse, enforce platform rules, and protect the rights of users and the service.
- To meet legal, accounting, tax, compliance, and dispute-handling obligations.
4. Device Permissions and Access
| Permission or Access | Purpose | Required or Optional |
|---|---|---|
| Network Access | Load drama content, account data, playback resources, support content, and purchase records. | Required for core features. |
| Local Storage | Save login state, preferences, watch continuity, cache, and temporary security/session data. | Required for service continuity. |
| Push Notifications | Deliver service notices, membership reminders, promotional alerts, and important account notifications. | Optional where supported and may be disabled in device settings. |
5. Personalized Recommendations and Analytics
We may analyze watch behavior, favorites, searches, page interactions, and transaction activity to improve recommendations, optimize product flows, and understand feature performance. We may also generate de-identified or aggregated reports for service improvement, provided that such use does not identify you personally where prohibited by law.
6. Sharing of Information
We do not sell personal information. We may share information only as reasonably necessary in the following circumstances:
- Service providers: hosting, analytics, diagnostics, support, fraud detection, and billing validation partners.
- Platform services: Apple may process account, billing, and restoration data through its own systems as part of Apple Sign In and in-app purchase handling.
- Corporate or legal reasons: restructuring, merger, legal claims, dispute handling, safety incidents, law enforcement requests, or legal compliance obligations.
7. Data Retention
- We retain data for as long as reasonably necessary to provide the service, maintain transaction records, address disputes, and comply with law.
- Some watch, support, and technical records may be retained for fraud prevention, service integrity, and auditing purposes.
- When data is no longer required, we will delete, anonymize, or securely isolate it as permitted by applicable law.
8. Your Rights and Choices
- You may request access to, correction of, or deletion of certain personal information, subject to legal and technical limitations.
- You may withdraw optional permissions, such as push notifications, through your system settings.
- You may request account deletion through our supported account management or support channels.
- You may request additional information about how your data is processed, to the extent required by applicable law.
Deleting your account may permanently affect watch history, favorites, local continuity, and certain entitlement records. Some payment, dispute, anti-fraud, and legal compliance records may still be retained for the period required by law or platform rules.
9. Children and Minors
FlashDrama is not intended for use by children who cannot legally consent under applicable law without parental or guardian permission. If you are a minor, you should use the app only with appropriate supervision or authorization. We may restrict or remove accounts that violate child protection requirements.
10. Security
- We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or unlawful disclosure.
- These measures may include token authentication, access control, risk monitoring, secure communication, and operational review procedures.
- No system is completely secure. You are responsible for protecting your device, operating system security, and platform account credentials.
11. Policy Updates
We may revise this Privacy Policy from time to time to reflect legal, technical, product, or business changes. Material revisions may be announced through in-app notices, update notes, or other reasonable channels. Continued use after the updated policy becomes effective indicates your acceptance of the revised version.
12. Contact
If you have questions, complaints, or requests related to privacy or personal information, please contact:
Email: flashdrama@flashdrama.com